suport azbox

Ca sa vedeti ce suport meserias au cei de la Azbox, am inclus aici o conversatie purtata cu ei prin email (cel mai nou raspuns e sus, ca e copiat din inbox).
Numele si adresa de mail au fost comentate ca sa nu ma umplu de spam.
Noroc ca pana la urma am reusit sa rezolv problema, ca daca te bazezi pe cei de la azbox... ....
Pacat, Azbox e o scula buna, dar oamenii care o fac n-au nici un simt al comertului.


Eu:
There has to be a solution. I will send it back to the supplier who will send it back to you then.

Best regards.

Azbox:

Dear xxxxxxx,

We are sorry but we don't have any information about it.

.........


Hello,
I had this problem in this spring, I've sent back the receiver to azbox and got fixed. Now, after a couple of updates (all were succesful, without an error) the problem returned. No encrypted channel is displayed.

Yes, the smartcard is active and is working in another receiver.
If I start Multicas from telnet, what happens is that after MultiCas initalizes the card, there is no more debug info displayed on the console. (below is the output of multicas). When it was working, It displayed information regarding EMM/ECM's received and channel change messages. Now nothing is displayed.
I've tried to insert the smartcard in an another receiver (a dm500) and share it via Gbox/CCcam (to test if the cardreader is the problem - unlikely, because card_slot.info detects that card is properly detected ). It was not working. I've also tested with mgcamd. Same result.


I've replaced the current firmware (azbox-0.9.5006-patch.bin) with the old one which was working ( azbox-0.9.4991-patch.bin) but the problem remains the same. I also did a factory reset.

What is the problem and how can I fix it ? Why aren't any EMM's sent to MultiCAS any more ? Because this must be the problem. The emulator is not even aware that it has to decrypt the channel.


If you want more details (like serial nr.) please tell me all the info because I'll be at home in the weekend and I'll collect all the data you need.


Here's the info in files:

ccc_ecm.info contains Unable to retrieve ECM information all the time.

card_slot.info:
Card Name : Viaccess
Card Address : xxxxxxxxxxxxxxx
[ TVR 1 ] 2009.12.14~2010.12.14
[ TVR 2 ] 2009.12.14~2010.12.14

Using MultiCAS v1.62E-A07 - have tried older versions too.

Here's the output of Multicas:



AZBox[MultiCAS]$ ./emu_module
[EMU_MOD] main: Init Key
Open 1st [at EMU] :: ok..
##################################################################
##################################################################
DefaultKeyDate :: Date 200100405
emu_all_ktbl->KeyDate :: Date 200100405
##################################################################
##################################################################
UpdateAllKeyFlash2Ram :: Date 20100405
##################################################################
Viaccess MAX Index = 88
SECA MAX Index = 22
Irdeto MAX Index = 115
NAGRA MAX Index = 100
CrytoWorks MAX Index = 64
Conax MAX Index = 4
BISS MAX Index = 116
##################################################################
Open 1st [at EMU] :: ok.. -/EMU/OpenXCAS/MultiCAS/card_key.bin-
##################################################################
Define_CardKey_date :: Date 20090806
CARD_Key_Data->CardKeyDate :: Date 20090806
##################################################################
>> NAIrd_Act = 0
>> NAEmmU_f = 1 | NAEmmS_f = 1 | NAEmmG_f = 1 || NAAutoRoll = 1 || ActiveBlocker = 0
Open 1st [at EMU] :: ok.. -/EMU/OpenXCAS/MultiCAS/Data9F.bin-
Open 1st [at EMU] :: ok.. -/EMU/OpenXCAS/MultiCAS/splitterdata.bin-
##################################################################
##################################################################
>> Server-IP : 0.0.0.0 [Port = 3000]
>> LS_Mode = 4 | LS_Timeout_for_Recvfrom = 4 | LS_Sequence = 0 || LS_ClientIP_Count = 0
>>>>>>>>>>> Can't open prio-cfg file..
>> Prio_caid_ready = 0
[EMU_MOD] main: Init ecm/emm module
[EMU_MOD] main: Start EMU Module
Skip This line.. by # ..
Skip This line.. by # ..
>>>>> Disable_CardReader = 0
>>>>>>>>>>> line_str[12] : [splitter]

>>>>>>>>>>> line_str[19] : IP = 1.10.100.001

>>>>>>>>>>> line_str[13] : PORT = 3000

>>>>>>>>>>> line_str[22] : DN = Test.dyndns.tst

>>>>>>>>>>> line_str[2] :

>>>>>>>>>>> line_str[31] : CCCAM_NEWCAMD_WORK_TOGETHER = 1
>>>>>>>>>>> CCCAM_NEWCAMD_WORK_TOGETHER = 1
>>>>>>>>>>> Can't open ignore list file..
[OPENXCAS_MOD] main: Start EMU Module(WORKING DIR = /EMU/OpenXCAS)
[OPENXCAS_API:Mon Aug 2 15:23:05.474] load_xcas_control:98 ## loaded controller ID = 0x19760507
osdep_msq_server_open : key_request 0x42E0AC94 key_response 0x42E0AC95
osdep_msq_server_open : request msq is already created
osdep_msq_server_open : response msq is already created
osdep_msq_client_connect : key_request 0x42E0AC94 key_response 0x42E0AC95
[EMU_MOD] main: Init SmartCard :: Disable_SmartCardReader = 0
Init for CCcam.........[CCcam_1st_Init=0]
>>Ext_ver_build = 3
CCcam :: OK Check_VersionBuild_for_cfg-EXT_Version
CCcam :: OK Check_VersionBuild_for_cfg-EXT_Build
CCcam :: connect[0] ret = 0
CCcam :: login succeed[0]
CCcam_login :: ret = 1 || serverx = 0
>>Ext_ver_build = 3
CCcam :: OK Check_VersionBuild_for_cfg-EXT_Version
CCcam :: OK Check_VersionBuild_for_cfg-EXT_Build
CCcam :: connect[1] ret = -1
CCcam :: connect failed
CCcam_login :: ret = 1 || serverx = 1
>>Ext_ver_build = 3
CCcam :: OK Check_VersionBuild_for_cfg-EXT_Version
CCcam :: OK Check_VersionBuild_for_cfg-EXT_Build
CCcam :: connect[2] ret = 0
CCcam :: login succeed[2]
CCcam_login :: ret = 1 || serverx = 2
>> Skip CCcam_login By Disable CCCAM_Active[03]=0
>> Skip CCcam_login By Disable CCCAM_Active[04]=0
>> Skip CCcam_login By Disable CCCAM_Active[05]=0
>> Skip CCcam_login By Disable CCCAM_Active[06]=0
>> Skip CCcam_login By Disable CCCAM_Active[07]=0
>> Skip CCcam_login By Disable CCCAM_Active[08]=0
>> Skip CCcam_login By Disable CCCAM_Active[09]=0
>> Skip CCcam_login By Disable CCCAM_Active[10]=0
>> Skip CCcam_login By Disable CCCAM_Active[11]=0
>> Skip CCcam_login By Disable CCCAM_Active[12]=0
>> Skip CCcam_login By Disable CCCAM_Active[13]=0
>> Skip CCcam_login By Disable CCCAM_Active[14]=0
>> Skip CCcam_login By Disable CCCAM_Active[15]=0
[EMU_CTRL] main: OK got MyIP :: Init_CCcam ret=1
newcamd: All NEWCAMD_InActive to Connect to server
[EMU_CTRL] main: OK got MyIP :: newcamd_all_log_in ret=1
-->Start init_sc_main()...
init_sc_main::Default stack size = 2093056
init_sc_main::Creating threads with stack size = 3000000 bytes
sc_card[0].opened = 0xFFFFFFFF[-1]
-->sc_main_Tid = 0x5015 [20501]
sc_main_thread: stack size = 3000000 bytes
SamrtCard Open OK :: 8

-->>> Cold Reset :: sc=0
card_mode_reset reset_status = 1
Smart Card is inserted..
--> CARD_INSERTED...
Start Smart Card is initialized
Found ATR length = 12
--> CARD_INIT_OK...
[EMU_CTRL] main: START_SMARTCARD(sc = 0)
card_set_param param_status = 2 || Mode = 2[0x02] || O.C. = 0
>>>>>> io_err_count_dbg = 0
>>>>>> Start ------ at Mon Aug 2 15:23:10.113
>>>>>> io_err_count_dbg = 0
>>>>>> Start ------ at Mon Aug 2 15:23:10.113
>>>>>> io_err_count_dbg = 0
>>>>>> Start ------ at Mon Aug 2 15:23:10.113
>>>>>> io_err_count_dbg = 0
>>>>>> Start ------ at Mon Aug 2 15:23:10.113
>>>>>> io_err_count_dbg = 0
>>>>>> Start ------ at Mon Aug 2 15:23:10.113
>>>>>> io_err_count_dbg = 0
>>>>>> Start ------ at Mon Aug 2 15:23:10.113
[EMU_CTRL] main: sc_card[0].casystemid = 0x0500
[EMU_MOD] card_in_out_controll: In_Out = 1 [Stream_id = 0 || Sequence = 65535]
[EMU_MOD] Take_ecm_pid_for_Card: SteamID = 0 | Card = 0 | pCard_CAS_id = 0x500
[EMU_MOD] Take_ecm_pid_for_Card: Mode = 0
[EMU_MOD] card_in_out_controll: CARD:: Stream_id = 0, ECM_PID = 0x1fff, SYSTEM_CAS_ID = 0xffff

After this no more messages are displayed about EMM/ECM.



From: Support
Sent: Monday, August 02, 2010 5:12 PM
To: xxxx
Subject: Re: [Ticket#xxxxxxxxxxxxxxxxxxxxxxx] no EMM/ECM

Dear xxxxxxxxxxxxxxxxxxxx,

Did your Smart Card works or not? Please, explain us your problem.

Best Regards,
Your Support Team
--
..................................

08/02/2010 10:00 - ......... wrote:




De: xxxxxxxxxxxxxxxxx [[Only registered and activated users can see links. Click Here To Register...]
Assunto: no EMM/ECM


Hi.
I'm writing here again because on your forum my post doesn't get posted.
Here's the problem:
I own an azbox elite HD receiver, for almost a year.
Last december, I had a problem with it, after an update, basically, MultiCAS or any other card reader plugin was not aware of the channel change, and did no EMM/ECM and the channel remained scrambled (I have a valid smartcard that does the decoding). No application format/reversion back to old firmware solved the problem.
I ended up sending back the receiver to satmultimedia from Romania, who sent it back to you. The receiver got fixed. Now, after a couple of months later, after a couple of FW updates the same problem returned. What should I do ? I don't want to send it back again because it costed me almost 1/4 of the money the receiver costs, and sending back every time the FW fails is not a viable solution to me.
Maybe you have encountered the same problem with other receivers too, could you tell me how can I fix it ?

Regards

Ce e de mirare in toata conversatia purtata este raspunsul din 2 aug. , deoarece nici un producator de receptoare nu acorda sprijin emulatoarelor care sunt dezvoltate (cu sprijin neoficial) de altii . Incearca sa intrebi la DM de ce cccamd nu recunoaste cartela tvr , de exemplu ...

Aici ai dreptate, dar:
Azbox in afara de emulatoare nu ofera alt suport pt. a citi cartelele smartcard...
deci iti iei receptorul, iti cumperi si o cartela oficiala.... ce faci cu ea ? Fara a pune un emulator (MultiCAS are f. multe de a face cu Azbox-ul :D ) nu prea ai ce face cu cartela.
Ceea ce m-a mirat a fost indiferenta cu care trateaza clientii.. ar fi putut da un raspuns neoficial, sau macar un 'hint' despre ce fisier s-a corupt din cauza careia nu mai trimitea nici un informatie emulatorului legat de canalul vizionat.
Si pt. mine ramane inca un mister, de ce au trebuit 2 formatari si factory reset-uri + reinstalat firmware-ul, ca receptorul sa trimta din nou EMM-uri catre emulator.

Trebuie inteles un lucru; producatorii de receivere doar le dezvolta hardware(iti pun la dispozitie acele sloturi CI-fara a avea nevoie de EMU ci de module pentru decriptarea cartelelor libere-poti viziona dar nu poti face sharing-legal) si software ca si baza de operare,de celelalte "operatiuni" de care este capabil acel receptor ei "nu sunt responsabili" deci nu acorda suport de nici un fel(aici ma refer la emulatoarele dezvoltate in "opensource" ce permit decriptarea si sharingul-inclusiv MultiCAS), deci.....suport obtii doar din forumuri de specialitate.

---------- Post added at 16:33 ---------- Previous post was at 16:13 ----------

Quote:

---

Originally Posted by trex_daemo [Only registered and activated users can see links. Click Here To Register...]

Aici ai dreptate, dar:
Azbox in afara de emulatoare nu ofera alt suport pt. a citi cartelele smartcard...
deci iti iei receptorul, iti cumperi si o cartela oficiala.... ce faci cu ea ?

---

Pe Azbox ai prezente 2 sloturi CI pentru Modul de acces conditionat(PCMCIA), atat puteau sa-ti raspunda cei de la OpenSAT.

Quote:

---

Originally Posted by trex_daemo [Only registered and activated users can see links. Click Here To Register...]

Aici ai dreptate, dar:
Azbox in afara de emulatoare nu ofera alt suport pt. a citi cartelele smartcard...
deci iti iei receptorul, iti cumperi si o cartela oficiala.... ce faci cu ea ? Fara a pune un emulator (MultiCAS are f. multe de a face cu Azbox-ul :D ) nu prea ai ce face cu cartela.
Ceea ce m-a mirat a fost indiferenta cu care trateaza clientii.. ar fi putut da un raspuns neoficial, sau macar un 'hint' despre ce fisier s-a corupt din cauza careia nu mai trimitea nici un informatie emulatorului legat de canalul vizionat.
Si pt. mine ramane inca un mister, de ce au trebuit 2 formatari si factory reset-uri + reinstalat firmware-ul, ca receptorul sa trimta din nou EMM-uri catre emulator.

---

Singurul semn de intrebare este prezenta card slot-ului care este nefunctional , fara e instala "ajutoare" . Dar raspunsul poate fi urmatorul : aparatul este pregatit h/w sa functioneze cu orice cartela oficiala in cazul unei comenzi (prin licentiere) de la un provider de pachete de canale criptate .
Problemele cu emm-urile rezolvate prin formatari provin aproape sigur din setari/lista de canale ; daca se mai intampla incearca sa "razi" lista din menu (delete all channels) , fara factory settings si fara a reinstala f/w .

Hmmm.. .intr-adevar, doar lista de canale nu am incercat s-o sterg...
Daca se mai intampla, incerc, sper sa ai dreptate :)
Da, are sens ceea ce spuneti, dar dupa parerea mea, nimeni nu face un receiver cu interfata LAN daca nu a facut-o pt. a incuraja sharingul. Pt. ca altfel nu-si justifica prezenta. (Da, s-ar putea spune.... ca e pt. streaming prin retea... dar sa fim seriosi ;) )
Si ar mai fi inca un lucru, daca trebuie sa-ti trimiti inapoi recepotorul pt. ca un update de firmware n-a mers cum ar fi trebuit, si pe nici un forum nu s-a primit raspuns, s-ar putea ca dupa un timp sa te saturi de receiverul respecitv si sa te orientezi spre altceva,indiferent ce HW grozar ar avea.

Quote:

---

Originally Posted by valerica [Only registered and activated users can see links. Click Here To Register...]

Singurul semn de intrebare este prezenta card slot-ului care este nefunctional , fara e instala "ajutoare" . Dar raspunsul poate fi urmatorul : aparatul este pregatit h/w sa functioneze cu orice cartela oficiala in cazul unei comenzi (prin licentiere) de la un provider de pachete de canale criptate .

---

Corect, si nu ii poate incrimina nimeni atata timp cat nu dezvolta oficial motorizarea lui.

Quote:

---

Originally Posted by trex_daemo [Only registered and activated users can see links. Click Here To Register...]

Da, are sens ceea ce spuneti, dar dupa parerea mea, nimeni nu face un receiver cu interfata LAN daca nu a facut-o pt. a incuraja sharingul. Pt. ca altfel nu-si justifica prezenta. (Da, s-ar putea spune.... ca e pt. streaming prin retea... dar sa fim seriosi ;) )

---

Pentru asta le cumparam, nu neaga nimeni asta, diferenta e ca producatorii le scot pe "poarta fabricii" compatibile cu asta, dar fara un suport s/w pentru acest scop, neoficial....:tv:
Cat despre LAN(WiFi) e conceput pentru Update, IPTV, Browser WEB, Streaming Video-Audio, Youtube, FTP, SMB...ca se pot face si altele....e linux, nu putem cataloga asa, mai toate deviceurile media au intrefata internet si nu au treaba cu sharingul de cartele (ex:TV, Console, Media Playere, Telefoane....)
Legat de listele de canale, inainte faceam bachup prin interfata azbox sau cu diverse aplicatii de management, si la anumite fw nu mai erau compatibile sau aveam probleme, am renuntat la acesta practica si fac bachup prin FTP a fisierelor prezente in DISK2.(DVBS.dat; DVBTa.dat; antenna_list.dat; all_channel.dat; genre.dat si country.dat=daca sunt actualizate)
BaFTA!

Spuneti-mi si mie va rog cat de bine merge emu de la azbox ca si client de ccam .Este stabil, are freezuri ?E mai bun multicas decat mgcamd ,etc ?
Iar ca server de card sunt softuri ?
Va multumesc !

Multicas mi se pare ca merge mai bine decat mgcamd.
Daca esti legat la un server bun nu ai nici nu freez.

Corect, chiar ieri am retestat ultima versiune de mgcamd si nu mi-a placut cum se misca ca si client CLine, dar putem sa luam in calcul si oscam(dvbApi = 1), cu mai multe alternative: reader/client(card-cline-nline), server(cline-nline).--......inca probez.

Daca este cineva printre noi care a facut teste cu OSCAM, poate posteaza si un mic tutorial, eventual parereri: cum se misca, ca si client cccam .